Integrations

Keep your systems. Connect the first approved workflow in four days.

gBell works around the practice's phone number, schedule, rules, and record system. Full practice go-live is a separate release.

4 days

gBell connects the first approved workflow to any EHR.

20 to 30

Days, the typical vendor quote for an EHR connection.

The practice keepsNothing replaced
Phone number
Same line
Calendar
Dr. Patel's schedule
EHR
Your record system
Approval points
Front desk lead

Evidence reviewed. The release is ready for the practice to approve.

Connection planDay 4 of 4
  1. Day one. Map the workflow.

    Map signed

    Request, system owner, fields, permissions, and stop conditions.

  2. Day two. Connect the smallest path.

    Synthetic data

    One read and one write path, run with synthetic data.

  3. Day three. Test both outcomes.

    4 of 4 passed

    Happy path, exception path, duplicate protection, and audit receipt.

  4. Day four. Review the evidence.

    Reviewed

    Walk the results with the practice and prepare the controlled release.

Go-live is separate
ReviewDay 4 / 4

The test plan, one day at a time.

Each day ends with something the practice can inspect. Nothing moves to the next day until the one before it has its evidence.

Day oneMap

Map the workflow.

Map the request, system owner, fields, permissions, and stop conditions.

  • Request named
  • System owner agreed
  • Fields and permissions listed
  • Stop conditions written
Day twoConnect

Connect the smallest path.

Connect the smallest read and write path with synthetic data.

  • Read path open
  • Write path open
  • Synthetic data only
Day threeTest

Test both outcomes.

Test the happy path, exception path, duplicate protection, and audit receipt.

  • Happy path
  • Exception path
  • Duplicate protection
  • Audit receipt
Day fourReview

Review the evidence.

Review the evidence with the practice and prepare the controlled release.

  • Evidence walked through
  • Controlled release prepared
One approved workflowFull practice go-live follows as its own release

Four days to connect. Two weeks to go live.

What the practice keeps.

Keep your number, calendar, voice, and record system. We connect the workflow around them.

  • Phone number

    Patients keep calling the number they already know.

    Stays
  • Calendar and scheduling rules

    Visit types, providers, and booking rules stay where the practice set them.

    Stays
  • EHR or practice management system

    The record system stays the source of truth. gBell reads and writes through the approved path.

    Stays
  • Practice name and voice

    Callers hear the practice they chose.

    Stays
  • Human approval points

    A person still decides wherever the practice says a person decides.

    Stays

A connection includes a way back.

Every release needs a test case, owner, evidence, duplicate guard, and rollback. Full practice go-live remains a separate two-week process.

Release recordWrittenRolled back
Thu 17 Sep, 2:30 PM
Helen Chen's visit, moved by gBell
Thu 17 Sep, 9:00 AM
Restored to the visit before the write
Test case
Move a visit to later the same day
Owner
Front desk lead
Evidence
Audit receipt with source, time, and prior value
Duplicate guard
The same request writes once
Rollback
Restore the prior appointment from the receipt
Nothing here touches a real record