- Test case
- Move a visit to later the same day
- Owner
- Front desk lead
- Evidence
- Audit receipt with source, time, and prior value
- Duplicate guard
- The same request writes once
- Rollback
- Restore the prior appointment from the receipt
Integrations
Keep your systems. Connect the first approved workflow in four days.
gBell works around the practice's phone number, schedule, rules, and record system. Full practice go-live is a separate release.
gBell connects the first approved workflow to any EHR.
20 to 30Days, the typical vendor quote for an EHR connection.
- Phone number
- Same line
- Calendar
- Dr. Patel's schedule
- EHR
- Your record system
- Approval points
- Front desk lead
Evidence reviewed. The release is ready for the practice to approve.
Day one. Map the workflow.
Map signedRequest, system owner, fields, permissions, and stop conditions.
Day two. Connect the smallest path.
Synthetic dataOne read and one write path, run with synthetic data.
Day three. Test both outcomes.
4 of 4 passedHappy path, exception path, duplicate protection, and audit receipt.
Day four. Review the evidence.
ReviewedWalk the results with the practice and prepare the controlled release.
The test plan, one day at a time.
Each day ends with something the practice can inspect. Nothing moves to the next day until the one before it has its evidence.
Map the workflow.
Map the request, system owner, fields, permissions, and stop conditions.
- Request named
- System owner agreed
- Fields and permissions listed
- Stop conditions written
Connect the smallest path.
Connect the smallest read and write path with synthetic data.
- Read path open
- Write path open
- Synthetic data only
Test both outcomes.
Test the happy path, exception path, duplicate protection, and audit receipt.
- Happy path
- Exception path
- Duplicate protection
- Audit receipt
Review the evidence.
Review the evidence with the practice and prepare the controlled release.
- Evidence walked through
- Controlled release prepared
Four days to connect. Two weeks to go live.
EHR connection, gBell
First approved workflow
EHR connection, typical quote
What vendors usually quote
Full practice go-live, gBell
A separate release
What the practice keeps.
Keep your number, calendar, voice, and record system. We connect the workflow around them.
- Stays
Phone number
Patients keep calling the number they already know.
- Stays
Calendar and scheduling rules
Visit types, providers, and booking rules stay where the practice set them.
- Stays
EHR or practice management system
The record system stays the source of truth. gBell reads and writes through the approved path.
- Stays
Practice name and voice
Callers hear the practice they chose.
- Stays
Human approval points
A person still decides wherever the practice says a person decides.
A connection includes a way back.
Every release needs a test case, owner, evidence, duplicate guard, and rollback. Full practice go-live remains a separate two-week process.